These are some of our most frequently asked questions around:
Monthly invoices are sent within three business days following the last day of each month.
No, we are only able to invoice for the entire month once the month is completed.
Billing is triggered for all reports created on a client account. Monthly invoices are for transactions from the first through the last day of each month.
No, all invoices and payments are conducted in US Dollars.
Monthly invoices are sent via email to the billing contact on the account. We can also send snail mail, but prefer to email.
Yes, we can provide a Data Vault for a $50 monthly fee.
If you are eligible for ePay, you are able to view basic formatted invoices through your ePay account. See our Hogan ePay page for more information.
Yes we can modify an invoice; there is a $50 per invoice fee for us to manually modify an invoice. The fee is included on the modified invoice.
No, Hogan can only bill the party responsible for generating the report.
Unless otherwise agreed to, all invoices are due Net 30.
Invoices are due in full upon the due date as determined by payment terms. You can make partial payments, but the remainder of the invoice will become due on that date. You will receive communication regarding your overdue balance until the invoice is paid in full.